Randy Saunders
Posted on December 6, 2005 by Dale Wolf
Randy Saunders is program director for Cincom’s Customer Experience Management solutions. He’s a customer experience enthusiast that has been working with contact centers and customer service organizations for more than two decades. Prior to Cincom, he held marketing, business development, and technology positions at Gannett and The Kroger Company.
He can be contacted at rsaunders@cincom.com.
This blog is all about freely sharing insights about customer experience and contextual marketing. The ideas are free to you and I hope you find them valuable in helping you lead a marketing transformation at your company. If I have helped make you more successful, then this project has been worthwhile.Google+
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